At Floofriot, we are committed to providing a secure, transparent, and convenient payment experience. This Payment Policy outlines the accepted payment methods, payment processing procedures, and related terms when purchasing products from our website.

By placing an order with Floofriot, you agree to the terms of this Payment Policy.

Accepted Payment Methods

We accept secure payments through trusted payment providers. Available payment methods may include:

Credit Cards (Visa, MasterCard, American Express)
Debit Cards
PayPal (where available)
Apple Pay
Google Pay
Shop Pay
Other secure payment methods displayed at checkout

The available payment options may vary depending on your location.

Payment Authorization

All payments are subject to authorization and verification by your payment provider.

If your payment cannot be authorized or is declined, your order will not be processed until successful payment is received.

Currency

All prices displayed on the Floofriot website are shown in the currency selected on the website.

If your bank or payment provider uses a different currency, exchange rates and additional charges may apply.

Pricing

We make every effort to ensure that product prices are accurate.

However, if a pricing error occurs, Floofriot reserves the right to cancel or refuse any order placed with an incorrect price. If payment has already been made, any eligible refund will be processed promptly.

Taxes

Applicable taxes, VAT, GST, or other government-imposed charges will be calculated at checkout where required by law.

Customers are responsible for any additional customs duties or import taxes for international orders.

Secure Payments

Your payment security is important to us.

Floofriot does not store your complete credit or debit card information. All transactions are processed through secure third-party payment gateways using industry-standard encryption technology.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email, please check your spam or junk folder before contacting our support team.

Fraud Prevention

To protect our customers, Floofriot reserves the right to review or cancel any order suspected of fraudulent or unauthorized activity.

Additional identity verification may be requested before an order is processed.

Refunds

Approved refunds will be processed according to our Refund Policy.

Refunds are issued using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.

Payment Disputes

If you believe you have been charged incorrectly, please contact our customer support team before initiating a chargeback or payment dispute.

We will make every effort to resolve payment-related concerns promptly and fairly.